Zimbabwe Highway Response
24/7 Highway Emergency Medical Services
HEMS provides rapid emergency medical response and coordinated ambulance support along Zimbabwe's major highways and accident corridors.
Emergency line
Dial 591 for coordinated highway response.
Coverage focus
Major highways and accident corridors nationwide.
Emergency Response
Rapid dispatch for highway emergencies, day or night.
Inter-facility Transfers
Coordinated patient transfers between clinics and hospitals.
Event Medical Standby
On-site coverage for events and gatherings.
Long Distance Transfers
Planned support for longer transport routes.
What is HEMS?
Highway Emergency Medical Services (HEMS) Zimbabwe
Highway Emergency Medical Services (HEMS) Zimbabwe is a dedicated 24/7 emergency medical response service focused on providing pre-hospital care and rapid ambulance response along major highways and accident corridors. It supports national efforts to improve emergency care outside urban centres, especially where road traffic accidents and serious injuries are frequent.
Strategic Highway Deployment
Ambulances stationed at key highway locations to reduce response time.
24-Hour Coverage
Operates day and night.
Partnerships with National Initiatives
Collaborates with national road safety and emergency-response initiatives during peak travel periods.
Integration with Emergency Call Systems
Reachable through 591 nationwide emergency call centre.
Responds to All Road Users
Attends to both insured and uninsured accident victims.
How to get help
Emergency numbers that reach HEMS
Dial 591 for the centralised emergency line. Alternative numbers are available depending on device or network.
591
Centralised emergency number (police, fire, ambulance, highway)
999
General emergency from landlines (commonly used in Harare)
112
Econet toll-free emergency access
114
NetOne toll-free emergency access
Why trust HEMS
Built for rapid highway response
HEMS combines trained responders, coordinated dispatch, and modern equipment to support highway emergency care.
Trained Staff
Experienced emergency responders focused on safe, respectful care.
24/7 Dispatch
Always-on coordination for highway incidents.
Modern Equipment
Ambulance units equipped for pre-hospital support.
Partnerships
Aligned with national safety and emergency-response initiatives.
FAQ
Answers for common questions
Quick guidance about calling and requesting support.
What number should I call in an emergency?
Dial 591 for the centralised emergency line linking police, fire, ambulance, and highway services. Alternative numbers are also available.
Do you operate outside Harare?
Yes. HEMS focuses on major highways and accident corridors across Zimbabwe.
Can I request transport for a scheduled transfer?
Yes. Use the Request Transport form for planned inter-facility or long-distance transfers.
Do you assist uninsured accident victims?
Yes. HEMS responds to all road users, insured or uninsured, based on emergency need.
What information should I provide when calling?
Share the location, nature of the incident, number of patients, and a callback number if possible.
Need emergency support now?
Call the national emergency number for highway response and ambulance coordination.